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thgr's avatar
thgr
Icon for New Contributor rankNew Contributor
3 years ago
Solved

DDR-T IP not working without a patch?

We have received a license for the DDR-T IP, and can access it in the licensing center, but we haven’t received a copy of the patch, documentation and the release notes, as mentioned in other posts.

Quartus reports the licenses as valid, but still reports “Please contact Intel.” What do we have to do to use the DDR-T IP? Where can I find, download the probably missing files? Or can somebody mail it directly to use? As mentioned in DDR-T IP Bundle for Stratix 10 Otherwise our Stratix 10 DX and our DCPMEM DIMMs seem impossible to be functioning as expected.

Sincerely,

Thorsten

  • AdzimZM_Altera's avatar
    AdzimZM_Altera
    3 years ago

    Hi Thorsten,


    We have checked your email address and we need to have a valid Intel CNDA.

    I will request for further information through the email.


    Regards,

    Adzim


3 Replies

  • AdzimZM_Altera's avatar
    AdzimZM_Altera
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi Thorsten,


    We have checked your email address and we need to have a valid Intel CNDA.

    I will request for further information through the email.


    Regards,

    Adzim


  • AdzimZM_Altera's avatar
    AdzimZM_Altera
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi Thorsten,


    I'm Adzim application engineer will support you in this case.


    I will sent an email to you on how you can get the DDR-T package.


    Regards,

    Adzim


  • AdzimZM_Altera's avatar
    AdzimZM_Altera
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.