ALTFP_MULT always return 0

Hi everyone, I'm new to fpga/verilog and met a weird problem when using altfp_mult ip core.

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I am using de2i-150 developing board, which has an Intel Atom CPU and a Cyclone IV FPGA. I need to finish a CPU and FPGA synergistic task, using PCIE for communicating. The task itself is pretty simple: CPU sends two float numbers to FPGA, FPGA multiplies the numbers and then sends the result back.

The ALTFP_MULT ip core is like this:

fp_mul (clock，dataa，datab，result);//dataa, datab, result are of 32 bits width

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So the problem is:

I successfully send data from CPU to dataa and datab ports (I show the data on a 7-segment display). However, the result is always 0!

I also tried making dataa and datab fixed to two numbers, such as dataa === 32'b1, datab === 32'b2, and the result is correct. But when dataa and datab is connected to PCIE, then the result is always 0.

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I've been struggling on this problem for several days and couldn't figure it out. I really appreciate every help and every advice, thanks!