Unable to Flash EPCQ32A via SFL IP

Hallo,

we have a nasty problem with our new design. I tried it with several boards and the schematic is checked. The hardware seems fine.

We use a Cyclon V 5CEBA4U19 device with a attached EPCQ32A Flash.

When we programm the config directly via the .sof to the FPGA it works fine. This means the progress is 100% and Quartus

says "Programmer operation was successfull"

If I generate a .jic File to flash the EPCQ32A it fails. Progress stops at 89% and the error message is

"Flash Loader IP not loaded on device 1" (see attached Images)

It seems that already the SFL cannot programmed.

https://alteraforum.com/forum/attachment.php?attachmentid=15630&stc=1

Info (209060): Started Programmer operation at Thu Jun 21 11:17:09 2018

Info (209016): Configuring device index 1

Info (209017): Device 1 contains JTAG ID code 0x02B050DD

Info (209007): Configuration succeeded -- 1 device(s) configured

Error (209062): Flash Loader IP not loaded on device 1

Error (209012): Operation failed

Info (209061): Ended Programmer operation at Thu Jun 21 11:17:15 2018

https://alteraforum.com/forum/attachment.php?attachmentid=15629&stc=1

We tried 1000 of different options and videos and instructions, but nothing helps.

- Windows 10 / Windows 7

- Quartus Prime Lite Edition 18.0 (also tried with 17.1)

- JTAG via USB Blaster

- Cyclon V 5CEBA4U19

- EPCQ32A

- connected Signals EPCQ32A to the FPGA: D0-D4; DCLK; nCSO

Can someone help?

Marcus