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Altera_Forum
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14 years ago

Quartus II crashing

Recently installed Quartus II 11.1 Build 259. It crashes when I try to run my projects from previous versions:

Internal Error: Sub-system: DEV, File: /quartus/ddb/dev/dev_family_info_mgr_body.cpp, Line: 279

Failed obtaining data for part EP1S25F780C7

Stack Trace:

0x4031c: ___sse2_available_init + 0x11112 (DDB_DEV)

0x3a3d5: IDU_STORAGE_ACF::get_device_enum + 0xa5 (db_idu)

0x35de8: IDU_PROJECT_INFO::load_data + 0x78 (db_idu)

0x2f463: IDU_PARTITION_MANAGER::get_instance + 0x63 (db_idu)

0x911a: PJNQ_HIERARCHY_TREE_VIEW::setup_compilation_hierarchy + 0x12a (prj_pjnq)

0x7629: PJNQ_HIERARCHY_TREE_VIEW::qt_metacall + 0x89 (prj_pjnq)

0xe0eae: QMetaObject::metacall + 0x3e (QtCore4)

0x12a46: PJNQ_TAB_WIDGET::ntfq_msg_post_notify_project_open + 0x16 (prj_pjnq)

0x11fb: NTFQ_NOTIFY_TARGET::dispatch_notify_msg + 0x3b (ccl_ntfq)

0x1312: NTFQ_NOTIFY_TARGET::on_ntfq_notify + 0x22 (ccl_ntfq)

0x1750: NTFQ_NOTIFY_MGR::broadcast_notify + 0x60 (ccl_ntfq)

0x1947: ntfq_broadcast_notify + 0x17 (ccl_ntfq)

0xa88f: PROJ_PROJECT::open + 0x60f (sys_proj)

0x73c93: QUI_PRJ_UI_MGR::open_project + 0x4e3 (SYS_QUI)

0x529d3: QUI_PRJ_UI_MGR::open_project_action + 0x973 (SYS_QUI)

0xe9e2: QUI_FRAME_WND::qt_metacall + 0x912 (SYS_QUI)

0x899a: QGQ_MAIN_WINDOW::qt_metacall + 0x1a (SYS_QGQ)

0xe0eae: QMetaObject::metacall + 0x3e (QtCore4)

0xc57d: QAction::activate + 0xcd (QtGui4)

0x348a28: QMenu::findIdForAction + 0x288 (QtGui4)

0x34e500: QMenu::internalDelayedPopup + 0x680 (QtGui4)

End-trace

Quartus II 32-bit Version 11.1 Build 259 01/25/2012 SJ Full Version

Service Pack Installed: 2

Thanks for any help,

Steve

2 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    14 years ago

    have you tried deleting the DB and incremental DB directories?

    otherwise raise a support request with Altera
  • Altera_Forum's avatar
    Altera_Forum
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    14 years ago

    Thanks Tricky. Yes, I tried that, but Quartus is still crashing on last year's projects (but not on new ones).

    I could not get the Download Installer to download the files. (See my previous post two days ago.) So I downloaded the installations files individually, then installed them. Does the order matter (other than the obvious service pack after the main program)?

    Thanks,

    Steve