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GRose12's avatar
GRose12
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3 years ago

Problem with Dongle working with Quartus 18.1

Hello, I have been using my USB dongle for 18 years across many different computers. I just purchased a DELL Inspiron 15 3000 and the USB dongle isn't being recognized either in Device Manager or ...
AR_A_Intel's avatar
AR_A_Intel
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3 years ago

We do not receive any response from you to the previous reply that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


GRose12's avatar
GRose12
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3 years ago

i'm sorry that I didn't reply but I am new to the INTEL support system. I'm an OLD Altera user and I was used to the old system.

Yes, I have tried all 3 USB ports with no success. I still see the warning against the SafePort in the USB section of Device Manager.

Glenn