Hi Joseph,
Thanks for the your reply. I tried to contact Intel India through phone but for some reason the line didn't connect. Contacted them via social media platform and was told that they don't handle support for Altera products. They asked me to file a service request with Altera, which I promptly did but they replied that "support for your chosen area has been discontinued". Have already contacted some of the distributors but didn't get any positive response or any response for that matter from most of them. Would appreciate if you could let me know which forum to access for this product/information. Thanks