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duncan_21's avatar
duncan_21
Icon for New Contributor rankNew Contributor
1 year ago

Marking and Lot number: 5CSXFC6CU23I7N

Regarding 5CSXFC6CU23I7N, outside BOX lot number and Top markings are different. Is it because of the suffix E & W on the lot number of the label? Can you please help explain the meaning of these s...
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NurAiman_M_Intel's avatar
NurAiman_M_Intel
Icon for Super Contributor rankSuper Contributor
1 year ago

Hi,


We need to know from who/where did you made the purchased in order to provide further information for the device marking.

This is to avoid the device from grey market. We have our authorized distributor for FPGA device,

https://www.intel.com/content/www/us/en/partner/showcase/partner-directory/distributor.html#sort=relevancy


If the device was not purchase from our authorized distributor or Altera directly, sorry to let you know that we are unable to support this case.


Regards,

Aiman