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kiransr's avatar
kiransr
Icon for Occasional Contributor rankOccasional Contributor
1 year ago
Solved

License for Quartus Prime Pro

Hi, We purchased a Stratix 10 SX SOC Development Kit, but along with the kit we have not received the license serial number, what should we do now, whom to contact ? Regards, Kiran
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  • NurAiman_M_Intel's avatar
    NurAiman_M_Intel
    1 year ago

    Hi,


    Dev kit serial number SN# (is also the License Activation Code). Please check the dev kit #SN.


    Regards,

    Aiman


NurAiman_M_Intel's avatar
NurAiman_M_Intel
Icon for Super Contributor rankSuper Contributor
1 year ago

Hi,


Do you mean you did not receive Quartus license after generate in the SSLC? You may regenerate the license


Why hasn't my license file arrived by email yet?

Although most license files are sent within a few minutes of being requested, it may take up to 24 hours for you to receive a license file after making the request. You will not receive the license file if the email address is incorrect. To view and generate your current license, go to SSLC and select Licenses > All Licenses from the menu bar.


Regards,

Aiman


kiransr's avatar
kiransr
Icon for Occasional Contributor rankOccasional Contributor
1 year ago

Hi Aiman,

Thanks for the reply.

We purchased 2 Intel Stratix 10 SX SOC Development Kit through Mouser distributor.

The kit has already reached us, and it's been almost 2 months, but we have not received the license serial number, which can be used in SSLC to generate license.dat file.

What should we do now to get the license serial number, let me know.

Regards,

Kiran