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Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
14 years ago

[HELP] Impossible to create License for QuartusII+Modelsim

Hi everybody,

I see that license manager on Altera web site was changed.

With this new system I can't create a license for Quartus II 9.0 and Modelsim under Linux.

Here's how I do it:

1] I connect to my account.

2] I click in 'licensing self service center'

3] I created a new computer in the tab 'manage computers'

4] I click on the tab 'create new license' ==> my Software & IP License list is empty:confused:

5] I click on [Find] to go in 'create new license advanced search'

6] I filled out all part :

===== Creat new license advence search =====
 Product : Quartus*
 Maintenance Expiration : = 17/12/2012
 Primary Computor : victor
 first Name : victor
 last name : victor
 email : my email
 username : victor
 =======================================

7] when I validate my research, I come back on the 'create new license'. But my Software & IP License list is stay empty and I get the following message:

no records found with search criteria. please try with different search parameters.

Wher is my mistake ? I think that my pb is in my step 6...

Regard

1 Reply

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor

    when they created the new licensing center, they only looked at license renewals from the last year or two. if you do not see your license, please file a service request at http://mysupport.altera.com and request your old licenses get added to Licensing Self Service Center. they will then manually pull the older license to the new database