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roy970509's avatar
roy970509
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2 years ago
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Execution Issues with Intel Stratix 10 TX Board Test System (BTS)

Hello, I am encountering an issue with my Intel Stratix 10 TX series board, specifically model 1ST280EY2F551VG, while attempting to run the Board Test System (BTS). Below are the details:

  1. I am currently using the Quartus Prime Pro software, version 23.2.
  2. I have successfully obtained and applied the license from the Self-Licensing Center.
  3. The issue arises when trying to execute the BTS for operational testing. I have downloaded the "Production (18.1 or higher)" version from the provided Intel link [https://www.intel.com/content/www/us/en/products/details/fpga/development-kits/stratix/10-tx-signal-integrity.html], extracted the files, but the BTS fails to proceed beyond the loading stage, as depicted in the attached image.
  4. I require guidance on resolving this loading issue and properly executing the BTS for my board.

Any assistance or step-by-step instructions you could provide would be greatly appreciated. Should you need further information to assist me, please let me know.

Thank you for your support.

  • Elina_Intel's avatar
    Elina_Intel
    2 years ago

    Hello

    Good day,


    You may try with the version that i suggested to check first.


    Thanks

    Regards

    Elina


7 Replies

  • Elina_Intel's avatar
    Elina_Intel
    Icon for Occasional Contributor rankOccasional Contributor
    2 years ago

    Hi,


    Do you have any update regarding your issue ? May i proceed with closing the case ?


    Thanks

    Elina


    • roy970509's avatar
      roy970509
      Icon for New Contributor rankNew Contributor
      2 years ago

      Thank you for your response. I apologize for the delay in checking your message. I have now tried running the program with the Quartus Prime Pro version 18.1.2.277, and encountered the following issue. I have already attempted all the methods mentioned in below message. Is this an issue that can still occur in this version, and can it be resolved by switching to the version you suggested? If not, I would appreciate any further advice you may have.

      Failed to register GUI application!
      Please make sure the following settings are correct:
      -Make sure device list on JTAG chain is correct.
      -Only one application instance is opened.
      -All service is closed which is opened or claimed by system-console.
      -Connect the board through on board USB-Blaster II.
      If all settings are correct and still have the problem, you can try the following methods and then restart this application:
      -Lower Jtag Clock with "jtagconfig --setparam <cable> JtagClock <value>" command.
      -End java and jtagserver.exe process on Windows Task Manager.
      -Power cycle the board.
      -Restart your computer.
      -Reconfigure the system MAX image.

       

  • Elina_Intel's avatar
    Elina_Intel
    Icon for Occasional Contributor rankOccasional Contributor
    2 years ago

    Hello

    Good day,


    You may try with the version that i suggested to check first.


    Thanks

    Regards

    Elina


    • roy970509's avatar
      roy970509
      Icon for New Contributor rankNew Contributor
      2 years ago

      Hello, thanks to your advice, I successfully ran the BTS program.

      I appreciate your help.

  • Elina_Intel's avatar
    Elina_Intel
    Icon for Occasional Contributor rankOccasional Contributor
    2 years ago

    Hi,

    Good Day


    Glad hear you manage to run the BTS successfully. If there is no other concern, shall i close the case?


    Thanks

    Elina


  • Elina_Intel's avatar
    Elina_Intel
    Icon for Occasional Contributor rankOccasional Contributor
    2 years ago

    Hi,


    If there is no other concern. i will close the case. Thank you


    Best Regard

    Elina