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PPere22
New Contributor
New ContributorEP4CGX110DF27I7N ISSUA
Customer reported: FRU1 Faulted. The unit booted up correctly, logs were retrieved The unit was vali Date Posted: November 27, 2023 Customer reported: FRU1 Faulted. The unit booted up correctly, logs...
PPere22New Contributor
New ContributorHi Intel Team, Is it solely the ball, or does it include the pad?
Solely the ball.
These kind of failure is becoming epidemic, and in all cases investigations are taking us to FPGA. Do you need any further information to continue with FA?
Pls let me to check, we need you suport in expedite the FA for material reported.
- PPere22
Hi Intel team, im attaching the device problem report, pls let me know the next step for have the RMA, we need your support por FA from Intel and determinate the root cause of the dailure reported.
Waiting for your comments.
