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FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
2 years ago

Hi Pablo4,


Before we proceed to FA. Can you perform a signal tap on that particular pins? If the ball is damaged during the assembly process Intel would not accept it because it is due to mishandling.


Regards,

Fakhrul


PPere22's avatar
PPere22
Icon for New Contributor rankNew Contributor
2 years ago

Flex doesn't count with infrastructure to perform a Signal Tap. FPGA is bought to the broker Arrow and it arrives already programmed. Talking about mishandling, it is considered not likely due to test coverage: the unit passed all tests in factory, but failed in field. That's the why of 2nd level FA request.

RX evidence attached.

CAAAF2113E

CAAAF2225E

  • PPere22's avatar
    PPere22
    Icon for New Contributor rankNew Contributor
    2 years ago

    Hi Itel Team, Im waiting for the next step, in ordet to determinate the root cause. pls let me know how proceed.