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PPere22
New Contributor
New ContributorEP4CGX110DF27I7N ISSUA
Customer reported: FRU1 Faulted. The unit booted up correctly, logs were retrieved The unit was vali Date Posted: November 27, 2023 Customer reported: FRU1 Faulted. The unit booted up correctly, logs...
PPere22New Contributor
New ContributorAnswering your questions:
From my understanding you're having issues on two Cyclone IV boards, right?
Yes, that's right, two boards had issues with FPGA Cyclone IV components.
Are these two boards having the same behavior as you've mentioned that there are no output signals at pins AB8 and AF5?
Yes, both cases presented same behavior, no output signals from mentioned pins.
Pls let me Know if we can proceed by RMA, we need to know the root cause of this failure mode detected in Field.
