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Andre_3D's avatar
Andre_3D
Icon for New Contributor rankNew Contributor
1 year ago
Solved

[Documentation Error] Cyclone 4 Device Pin Outs, Ball U17/V17, F324 package, PDF

Hello,


Request for confirmation of correct usage of U17 and V17 on F324 package for Cyclone EP4CE30 part.

I was reviewing the Cyclone 4 device pinout for EP4CE30F19A7N part.

PDF documentation lists U17 and V17 as IO

But the Quartus Tool and .XLS/.CSV files list U17 and V17 as GND

Best,

Andre

Board Debug
  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    1 year ago

    Hello,


    Sorry for the delay. For your information, you should follow the excel file for PIN U17 and V17 for F324 Package which is GND. As for now we will fix the PDF file.


    Hope that helps.


    Best regards,

    Nazrul Naim


5 Replies

  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    1 year ago

    Hello,

    Good day

    Thank you for reaching out. I'm Nazrul Naim looking into your issue and allow me some time to look into your issue. I shall come back to you with findings.

    Thank you for your patience.

    Best Regards,

    Nazrul Naim


  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    1 year ago

    Hello,

    Sorry for the delay. I'm still in the midst of the discussion regarding this with the internal teams. Unfortunately, it takes longer than usual heard. I will plan on letting you know as soon as I learn more information. Really appreciate your patience.

    Warm Regards,

    Nazrul Naim


  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    1 year ago

    Hello,


    Sorry for the delay. For your information, you should follow the excel file for PIN U17 and V17 for F324 Package which is GND. As for now we will fix the PDF file.


    Hope that helps.


    Best regards,

    Nazrul Naim


    • Andre_3D's avatar
      Andre_3D
      Icon for New Contributor rankNew Contributor
      1 year ago

      Thank you! Appreciate confirmation, response was just in time for our review!

  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    1 year ago

    Hello,

    I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

    If this does address your question, please take a moment to close this service request from your mySupport account and fill out the service evaluation survey. If you feel your support experience was excellent, please rate it with score of 10. If you feel your support experience was less than a 9 or 10, please allow me to correct it before closing or please let me know the cause so that I can improve your future support experience.

    Best regards,

    Nazrul Naim