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s10M's avatar
s10M
Icon for New Contributor rankNew Contributor
5 years ago
Solved

DDR4 HiLo in Stratix 10 MX

Hello there, We recently acquired a new Stratix 10 MX devkit - 1SM21BHU2F53E1VG. I am currently testing different interfaces of the device using the Board Test System (BTS) that is provided by I...
  • Deshi_Intel's avatar
    Deshi_Intel
    5 years ago

    HI,


    I have consulted both Intel marketing and Intel Engineering team regarding your issue


    The feedback that I got is typically as long as the HILO card is firmly inserted into the board slot then should be fine. Else if there is loose pin contact then user may encounter DDR4 calibration failure.

    • I recalled you told me you have verified that your HILO card is properly/tightly plug into on board HILO connector, right ?


    For DDR4 Hilo card replacement, Intel marketing commented can directly ship DDR4 hilo replacement card to you.

    • Can you share with me your shipment detail ?
    • Shipment attention name, address, phone contact and email contact
    • You can use forum private message function to share with me shipment detail if you don't feel comfortable to share detail in this public forum post


    Thanks.


    Regards,

    dlim


Deshi_Intel's avatar
Deshi_Intel
Icon for Regular Contributor rankRegular Contributor
5 years ago

Hi,


Frankly speaking, I don't pay attention to the 16GB installation package hilo example design setting since I am using 8GB installation package. (I am using 8GB HBM2 board anyway)


I am using \\stratix10MX_1sm21bhu2f53_fpga_revB_v18.1.1b263_v1.0\examples\board_test_system\image\PRD\bts_ddr4_hilo.sof directly without reviewing the DDR4 IP setting.


I can see my DDR4 Hilo card on board DDR4 SDRAM marking info is "7LB45 D9TNZ" as well


The selection of DIMM vs component is just for user own acknowledgement purpose to pay attention to board layout design routing phase later. It doesn't alter DDR4 IP setting.


I have validated your board is still under warranty claim.

  • However, there is one issue here. I just found out from Intel Marketing Micron already EOL existing version of DDR4 Hilo card
  • I am now checking with Intel marketing on what's the replacement Hilo card and how does it difference from original DDR4 Hilo card


Stay tuned. Will keep you posted once I hear back more from Intel marketing.


Thanks.


Regards,

dlim