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isagani's avatar
isagani
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3 years ago

5M1270ZT144C5N

Dear Support,

Please help to check and advise if the marking is just normal after acetone test performed.

Please refer to photo for reference.

8 Replies

  • AqidAyman_Altera's avatar
    AqidAyman_Altera
    Icon for Regular Contributor rankRegular Contributor

    Hi Isagani,


    Did you mean the marking on the packaging is fading after you done the acetone test?


  • AqidAyman_Altera's avatar
    AqidAyman_Altera
    Icon for Regular Contributor rankRegular Contributor

    Hi Isagani,


    Just to let you know, I am currently consult with the packaging team regarding your issue and will get back to you once I got the answer.


    Thank you for your patience.


  • isagani's avatar
    isagani
    Icon for New Contributor rankNew Contributor

    Hi Aqid,

    Thank you and noted. Awaiting for your feedback.

  • AqidAyman_Altera's avatar
    AqidAyman_Altera
    Icon for Regular Contributor rankRegular Contributor

    Hi Isagani,


    Thank you for your patience.


    From what I got, the situation you face are completely normal as when you performed the Acetone test, marking wall can be collapsed and EMC dust is removed. We need EMC dust to see the character more clear in laser marked spot.


    I hope this helps.


  • isagani's avatar
    isagani
    Icon for New Contributor rankNew Contributor

    Hi Aqid,

    Please help to clarify what is EMC dust?

  • AqidAyman_Altera's avatar
    AqidAyman_Altera
    Icon for Regular Contributor rankRegular Contributor

    We do not receive any response from you to the previous question/reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.