Trouble with External Memory Interface Toolkit during 'Initialize Connections'

Dear MDiet4,

Thank you for joining this Intel Community.

I apologize for the delay in response as the case just re-route to me today.

I would like to clarify on few thing below:

1. Which Quartus version are you using? Is it same Quartus version used on another Computer from your workmate ?
2. What memory protocol (DDR3 or etc) used and what device ?

Also, on the connected host computer, please do the following:

1) On command line (Nios II Command Shell is an easy way to do this, which can be launched from Qsys -> Tools menu), type "jtagconfig -n" and paste what it returns.

2) Open System Console and load the design. Paste the messages in the lower left corner, and then what the following returns: "get_service_paths issp", "get_service_paths master", "get_service_paths sld".

Based on my past experience, this error could also be due to issue with the JTAG logic not meeting timing for the current speed. You may also want to try on debug step below and see if this make any changes on the test result.

First, specify the speed of TCK. Use jtagconfig -d

In order to rule out if this is an issue with the JTAG logic not meeting timing for the current speed, please reduce the TCK speed. For example, if you are currently at 24MHz, please try again at 16MHz.

Type the following command to change the TCK frequency:

jtagconfig --setparam <cable number> JtagClock 16M

Where:

• <cable number> is the download cable to be modified.

Hopefully this is helpful. Let me know your feedback.

Thanks

Regards,

NAli1