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I really wouldn't be that harsh with Altera and Terasic. I can somewhat understand their position and therefore for me reputation risk sounds a little too strong. But I believe especially Altera should think about their communication strategy. Personally I feel quite bad handled by their customer support.
I believe ultimately the guy putting a custom Terasic board into a Altera development kit box without adding a little "custom board" sticker should be blamed for the confusion. Such a sticker would have helped really a lot.
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Hi there,
Since there was only one target customer and both parties are fully aware of the terms/conditions/differences, no one thought about adding a different sticker to distinguish the kits. The changes were minimized to save time/effort/cost. I understand it might sound like an excuse, but that's the truth.
Had we known this customized board will be sold to others, we would have done something differently.
Dav from Terasic
Honored Contributor
