Forum Discussion
We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.
Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.
We appreciate your patience and understanding, and we are committed to providing you with the best support possible.
Thank you for your understanding.
- sunyeong1 year ago
New Contributor
Hello, khtan.
Thank you for reply even though it is late due to system issue.
However, Our team decided to use Agilex5 instead of using Arria10.
So, I don't need answer about this issue any more.
Regards,
Jung.
- KianHinT_altera1 year ago
Frequent Contributor
Hi Jung,
Thanks for your information and once again I apologize for the delay in getting back to you.
I will proceed to set this case to close-pending since the question is no longer necessary.
Thanks
Regards
Kian