programmer failed.

hi all,
i have a device which used fpga cyclone v 5CEBA4U15C7, iam using quartus prime lite 19.1, my goal is to access this fpga device through a jtag connection (connections are done) and flash sof files and view how the fpga works,

The altera usb blaster iam having is altera usb blaster (not usb blaster ii, in programmer the hardware will show this device as USB-0).

usb-0 is not identifying the exact fpga, but thorugh programmer i can select my device, but its still failing,

thanks in advance.