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GordWait's avatar
GordWait
Icon for New Contributor rankNew Contributor
1 year ago

New edition CVGT Board just arrived from Terasic. My already working programming script fails

We have some of "last year's" Cyclone V GT FPGA Development Kit boards in house.

A shiny new one came in today after a long wait. It is supposed to be "exactly the same".

Quartus programmer reports this error:

Error (18591): Can't recognize the Flash device that attached to device 2. The Flash device is not supported by Quartus Prime software.

I also get the same error from our programming script that has been working for a few years.

I have tried my older installed Quartus, and today just installed the latest 23.1 std edition. All report the same error.

What is weird is this: Our script does the following:

1. Program the bootloader CPLD with a version that allows parallel flash writes (it works)

2. Manually power cycle the board

3. Program the Flash using a downloaded NIOS image that can write the flash memory

3. Program back in a bootloader CPLD with the flash memory write protected.

The failure on the new board is in step 2, it fails instantly with the device 2 problem.
The device ID for device 2 seems to be the same in both the old and new boards.

What device ID is it looking for ??

Any tips would be great. It seems this error is usually caused by different Flash memory sizes.

Some details:

$ jtagconfig

1) USB-BlasterII [USB-1]
02B040DD 5CGTFD9(A5|C5|D5|E5)/..
020A40DD 5M2210Z/EPM2210

Info (209017): Device 2 contains JTAG ID code 0x020A40DD
Info (209018): Device 2 silicon ID is ALTERA10-6

20 Replies

  • Farabi's avatar
    Farabi
    Icon for Regular Contributor rankRegular Contributor

    Hello,

    I have shared the updated files in IPS case# 877076 raised by Arrow FAE-Erica, Peter.

    Arrow will send the updated installer package to you as soon as possible.

    regards,

    Farabi

  • GordWait's avatar
    GordWait
    Icon for New Contributor rankNew Contributor

    Yes, thank you, I have received the package from Erica Peter at Arrow, and am working through it now.

    Gord Wait

  • Farabi's avatar
    Farabi
    Icon for Regular Contributor rankRegular Contributor

    Ok, I will set this forum case to close pending now. To have more efficient communication and support, I will continue support using only 1 channel - IPS case# 877076 . So we can focus on the issue with engineering support.

    regards,

    Farabi

  • GordWait's avatar
    GordWait
    Icon for New Contributor rankNew Contributor

    Ok, I will move to that support channel next. Note, I just discovered that the board_update_portal example design is NOT updated, and will not run on the new boards.

    It seems the flash pinout to the Cyclone V has also changed, but those example designs are not updated to match.

    This is causing me to waste all sorts of time on goose chasing.

  • GordWait's avatar
    GordWait
    Icon for New Contributor rankNew Contributor

    I don't seem to have access to this: IPS case# 877076

    I do have this: Support Request 06183279