Forum Discussion

Ehab's avatar
Ehab
Icon for Occasional Contributor rankOccasional Contributor
2 years ago

ID: 145958

Hello Team, I hope this message finds you well. Could you please provide us with the following information for PN JA80386EXTB25: MSL Level Lead finish plating Base material of terminal Package ...
Fpga Devkit
Farabi_Altera's avatar
Farabi_Altera
Icon for Regular Contributor rankRegular Contributor
1 year ago

"We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

Thank you for your understanding."


Ehab's avatar
Ehab
Icon for Occasional Contributor rankOccasional Contributor
1 year ago

Hello Farabi,
We would like to follow up on the request sent below, as we have not received a reply yet. Would you please advise?
Thanks in advance for your support.
Best Regards;
Ehab Ali