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cchun33's avatar
cchun33
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6 years ago

had 4 pcs of IC failed testing, pls advise if we can get RMA for return or credit?

Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
6 years ago
Hi cchun33, To get RMA/credit return, we will need to proceed for ERMA process to understand more about your issue and decision will be made based on the ERMA result/report. Please tell me the story of this part, how you discovered the failure? *please do not share any confidential info publicly. If you need to send private document, we will continue our conversation through private message. Thanks! Wani
cchun33's avatar
cchun33
Icon for New Contributor rankNew Contributor
6 years ago
Hi Wani, Still pending for your reply on the RMA# return, pls advise immediately, tks. Tks & regards Cindy Chun | Snr Engineer, Supplier Quality Engineering [cid:image001.jpg@01CFCC19.A85E8850] Venture Corporation Limited 5006 Ang Mo Kio Ave 5 | #05-01/12 Techplace II | Singapore 569873 | DID +65 64848311 | Main +65 6482 1755 | Fax +65 6482 0172 | email ; cindy.chun@venture.com.sg<mailto:cindy.chun@venture.com.sg> ü Please consider the environment before printing this e-mail