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cchun33's avatar
cchun33
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7 years ago

had 4 pcs of IC failed testing, pls advise if we can get RMA for return or credit?

Zawani_M_Intel's avatar
Zawani_M_Intel
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7 years ago
Hi cchun33, To get RMA/credit return, we will need to proceed for ERMA process to understand more about your issue and decision will be made based on the ERMA result/report. Please tell me the story of this part, how you discovered the failure? *please do not share any confidential info publicly. If you need to send private document, we will continue our conversation through private message. Thanks! Wani
  • cchun33's avatar
    cchun33
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    7 years ago
    Hi Wani, Pls continue our communication thro’ this email. Attached pls find our FAR form for this RMA request. Tks & regards Cindy Chun | Snr Engineer, Supplier Quality Engineering [cid:[email protected]] Venture Corporation Limited 5006 Ang Mo Kio Ave 5 | #05-01/12 Techplace II | Singapore 569873 | DID +65 64848311 | Main +65 6482 1755 | Fax +65 6482 0172 | email ; [email protected]<mailto:[email protected]> ü Please consider the environment before printing this e-mail
  • cchun33's avatar
    cchun33
    Icon for New Contributor rankNew Contributor
    7 years ago
    Hi Wani, Still pending for your reply on the RMA# return, pls advise immediately, tks. Tks & regards Cindy Chun | Snr Engineer, Supplier Quality Engineering [cid:[email protected]] Venture Corporation Limited 5006 Ang Mo Kio Ave 5 | #05-01/12 Techplace II | Singapore 569873 | DID +65 64848311 | Main +65 6482 1755 | Fax +65 6482 0172 | email ; [email protected]<mailto:[email protected]> ü Please consider the environment before printing this e-mail

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