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too_chappy's avatar
too_chappy
Icon for New Contributor rankNew Contributor
3 months ago

FPGA Product Support--- FAE

Hi!

This product support area does not exist:

https://premiersupport.intel.com/IPS/s/

How do I contact someone for support? How do I find the FAE (Field Application Engineer) for my area? I am looking for FPGA support and to ask some product questions.

Thank you!

4 Replies

  • KennyT_altera's avatar
    KennyT_altera
    Icon for Super Contributor rankSuper Contributor
    3 months ago

    Hi,


    Since this is related to internal tools, we will communicate through email.


    Thanks,

    Best regards,

    Kenny Tan


    • too_chappy's avatar
      too_chappy
      Icon for New Contributor rankNew Contributor
      3 months ago

      Please use my contact information you have in your system since it is best for me to not post my email address in the forum.

      Thank you!

  • KennyT_altera's avatar
    KennyT_altera
    Icon for Super Contributor rankSuper Contributor
    3 months ago

    As we transition to a new platform, this thread will be closed. Please wait for the new platform to become available if you have new question.


    For your case, I will continue to have a meeting with you.



  • KennyT_altera's avatar
    KennyT_altera
    Icon for Super Contributor rankSuper Contributor
    2 months ago

    Thanks for having a call with me, I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.