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Martin_1's avatar
Martin_1
Icon for New Contributor rankNew Contributor
2 years ago
Solved

Cyclone V Development board kit warranty repair

Hi, this is new concern. I am enquiring regarding cyclone V GT development that I purchase from digikey. Currently the board is damage. I would like to send for repair. How do I go about it? Do I nee...
Board Debug
  • Elina_Intel's avatar
    Elina_Intel
    2 years ago

    Dear Martin,


    After consulting our customer service team, we've determined that your Cyclone V Development board is no longer covered by warranty. Unfortunately, we cannot process your request for a warranty repair claim (RMA), Please be noted that we also do not offer repair services options .


    I apologize for our inability to provide you with full assistance and appreciate your patience and understanding regarding this matter.


    Regards

    ELINA


IntelSupport's avatar
IntelSupport
Icon for Contributor rankContributor
2 years ago

Hello,

Good day

Thank you for using Intel Premier Support. I'm Elina looking into your issue and allow me some time to look into your issue. I shall come back to you with findings.

Thank you for your patience.

Best Regards,

Elina