New Contributor
Frequent ContributorHi there,
here is my colleague Nazrul Naim's response in your old question, is it helpful u or didn't solve issue?
Regarding your issue. Please follow the steps below :
Microsoft has released an update to fix this issue, please go to the corresponding Microsoft Support Page based on your Excel version:
· Excel 2013*: https://support.microsoft.com/en-us/kb/2920754
If the above update doesn't fix the issue, or if you do not have access to these updates, try the following workaround steps:
1. Reboot the computer if you've installed the above update.
2. Close all Microsoft Office applications including the Excel* and Word* applications.
3. Open a Windows* Explorer, and enter "%temp%" (without quotes) into the address bar.
4. Press "Ctrl" + "F" and enter ".exd" (without quotes) into the search box.
5. If any files with extension ".exd" are found, select and delete ALL the files that are found.
6. Next, enter "%appdata%" (without quotes) into the address bar. Again, press "Ctrl" + "F" and search for ".exd", and delete ALL the files that are found.
7. Reopen the EPE.
If the issues remain, follow these steps:
1. Launch the EPE tool, go to File -> Info-> Compatibility Mode, and click Convert.
2. If a pop-up appears, click OK to proceed with conversion, and then click Yes to reopen the workbook.
The previous steps convert the original ".xls" EPE file into a ".xlsm" file. The newly created file should not exhibit the original issue.
Microsoft's description for this issue can be found at:
https://support.microsoft.com/kb/2726958
