Forum Discussion

WJS's avatar
WJS
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4 years ago

Arria 10 License support

We recently upgraded our Quartus Pro license and it seems like we are missing a feature line. Am I correct and how do I rectify? Here is the feature line from the old license that we don’t see in...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
4 years ago

Hello

Welcome to INTEL forum. Maybe the issue caused by corrupt or incomplete license file. Could help to request/regenerate again a new license file in self-service licensing center. Before that, you need to clear out your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and regenerate back new license using Google chrome and try out see how things go.


  • WJS's avatar
    WJS
    Icon for New Contributor rankNew Contributor
    4 years ago

    Dear Employee,

    Thanks for you response. It does not seem like it is possible to "regenerate" the license file. The self serve does not allow generating a 2nd license file. Could you be more specific on how this is achieved?

    By the way, my current license file file seems to work well except on the on feature that I listed above? Is is possible that my new license does not include the feature? Do I need to add the feature or should it be automatic?

    Thanks

    WJS