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BWU15's avatar
BWU15
Icon for New Contributor rankNew Contributor
7 years ago

Apply RMA from Altera

last time we send 3pcs samples to your side for FA, The FA# is CISCO-F005 . As this is fabrication defect found in the samples ,so can you provide the CN for scarp the 3pcs in your side ? By the way ,can we return the defects to you side when the components has the” GET_ROMMON” failure in the further ?We believe it is helpful for you to investigate, thanks!

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4 Replies

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    7 years ago

    Hi BWU15,

    Could you please provide the total unit failed vs total units has been used?

    Thanks!

    Wani

  • BWU15's avatar
    BWU15
    Icon for New Contributor rankNew Contributor
    7 years ago

    Hi WaniMY,

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    You mean the defects on our side and the usage for it ?Can we return to your side from your website regularly? Thanks !

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  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    7 years ago

    Yes, the total defect units and the total unit that you used.

    We need to investigate on the lot history for your case. Please allow me some time to get some details on the requirement.

    Thanks!

    Wani

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    7 years ago

    As there are no more further query, I believed the case has been resolved.

    Have a great day!

    Wani