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prahlad's avatar
prahlad
Icon for New Contributor rankNew Contributor
1 year ago

[Agilex_HPS]- Request for Support with eMMC Detection and Booting Issues on F-Series Agilex-7 SoC

Hi Intel Team, We are using the F Series Agilex 7 SoC for our custom board and have encountered an issue with the eMMC flash used as our boot device. Recently, the eMMC flash became corrupted, prom...
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KianHinT_altera's avatar
KianHinT_altera
Icon for Frequent Contributor rankFrequent Contributor
1 year ago

We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

Thank you for your understanding.