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SharkTiger's avatar
SharkTiger
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11 months ago

Agilex 7 FPGA

Hello There,

Does anyone have the contact information for the Intel Field Application Engineer (FAE)? For some reason, the Intel support line is not good because each time I create a case, the answer was: Unfortunately, we do not support FPGA products directly. For further concerns or inquiries, please visit our Intel Community, FPGAs and Programmable Solutions and post your question.

Thank you,

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2 Replies

  • MillyJooLe_Y_Intel's avatar
    MillyJooLe_Y_Intel
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    11 months ago

    Hi Tony Andonie,

    Appreciate your patience.

    To avoid any delays, please tell us what technical problem you’re facing with the product Agilex 7 FPGA now.

    We have the FPGA support specialist here to take up the questions.

    Additionally, can you share with us which company you’re currently attached to, so that we can try to map the right coverage FAE?


    Thank you,

    Warmest Regards.

    FPGA Support-



  • MillyJooLe_Y_Intel's avatar
    MillyJooLe_Y_Intel
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    11 months ago

    Hello Tony Andonie,

    As we have not heard from you for more than 72 hours, we will now close-pending the ticket.

    Feel free to submit your FPGA technical questions through https://community.intel.com/t5/FPGA/ct-p/fpga.

    Once the registration is complete, please share the posted forum URL/link with us to expedite the case.


    Thank you.

    Warmest Regards,

    Altera FPGA Support