Why is the HPS booting process on Agilex™ 7 SoC FPGA devices stuck between the First Stage Bootloader and the ATF check?

Description

Due to a problem in device firmware from Quartus® Prime Pro Edition Software version 24.3.1 and earlier, you may see the HPS boot process stuck due to read/write failure on certain RAM sections on some of the Agilex™ 7 FPGA devices.

 

Impacted HPS RAM is the L2 cache.

Resolution

This problem is fixed by updating the device firmware to Quartus® Prime Pro Edition Software version 25.1 or Quartus® Prime Pro Edition Software version 24.3.1 and version 24.2 applied with the patch listed below.

For Quartus® Prime Pro Edition Software version 24.3.1:

Download patch 1.01fw for Windows (quartus-24.3.1-1.01fw-windows.exe)

Download patch 1.01fw for Linux (quartus-24.3.1-1.01fw-linux.run)

Download the Readme for patch 1.01fw (quartus-24.3.1-1.01fw-readme.txt)

For Quartus® Prime Pro Edition Software version 24.2:

Download patch 0.54fw for Windows (quartus-24.2-0.54fw-windows.exe)

Download patch 0.54fw for Linux (quartus-24.2-0.54fw-linux.run)

Download the Readme for patch 0.54fw (quartus-24.2-0.54fw-readme.txt)

Note:

• Patches must be applied to the Quartus® Prime Pro Edition Software and the Quartus® Prime Pro Edition Software Programmer and Tools.
• Recompilation is not required.
• All programming files should be recreated.
  • Re-run the programming file generation or conversion using the Quartus® Prime Software programming file generator.