Questa: Cannot checkout an uncounted license within a Windows Terminal Services guest session

Question

Hi all,
I have Quartus Prime Pro 22.2 fully working with academic licence. Questa Intel FPGA Starter Edition is also installed on my machine, I created an environment variable LM_LICENSE_FILE and placed the path of the relative licence file I created online in the self-service portal.

As I am remotely accessing my computer I get this error a "checkout an uncounted license with Windows Terminal Service"
I found this problem was already reported here:
https://community.intel.com/t5/Intel-FPGA-Software-Installation/Questa-Cannot-checkout-an-uncounted-license-within-a-Windows/m-p/1345175

but no solution was given, is there a fix?

p.s. Is there an academic free licence for Questa Intel FPGA Edition?

ar_a_intel · Answer

Hi

Welcome to Intel forum. Currently, Intel does not support work with PC via RDP (Remote Desktop) session for ModelSim and QuestaSim software. Please refer to the Mentor Graphics* ModelSim and QuestaSim Support chapter of the Intel Quartus Prime Handbook.

https://www.intel.com/content/www/us/en/programmable/documentation/gft1513990268888.html#mwh1410383443743

Under “3.5. Unsupported Features” tab.

For University license and related. Sign into the FPGA Academic Program website and request donations of design software licenses and hardware from there.

https://www.intel.com/content/www/us/en/developer/topic-technology/fpga-academic/membership.html

But if you still have any question regarding University Program, drop an Email to fpgauniversity@intel.com

Our university team will help and answer your question.

ar_a_intel · Answer

We do not receive any response from you to the previous answer that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you

stefanoc · Answer

thanks that helped and clarified

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Questa: Cannot checkout an uncounted license within a Windows Terminal Services guest session

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