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WUnkn's avatar
WUnkn
Icon for New Contributor rankNew Contributor
7 years ago

Move License Server Failed at Self Service Licensing Center

I would like to change the license server for Quartus II. I update the primary server from old server to new server, but the license file generation failed

How do I proceed? Thank u,

Online Customer Support form will not let me submit any question because it kept saying my NIC is invalid

This process is very frustrating

3 Replies

  • Vicky1's avatar
    Vicky1
    Icon for Regular Contributor rankRegular Contributor

    Hi,

    Can you provide screen shot?

    Best Regards

    Vikas Jathar

    (This message was posted on behalf of Intel Corporation)

  • WUnkn's avatar
    WUnkn
    Icon for New Contributor rankNew Contributor

    Yes, thank u. Please attache file. We had primary license server, then we had primary and secondary server, now we need to move everything into a single new server. I edit the license file with new NIC ID but received the error message

    What is the process to move the license server? Please help. Thank u

  • Vicky1's avatar
    Vicky1
    Icon for Regular Contributor rankRegular Contributor

    Hi,

    Refer the below link for SSLC(Self Service Licensing Center). ,

    https://fpgasupport.intel.com/Licensing/license/contact.html

    Here, provide details like , need of encryption feature license, host id or NIC, number of licenses whether fixed or floating type needed etc.

    Let me know, if you need any further assistance.

    Best Regards

    Vikas Jathar

    (This message was posted on behalf of Intel Corporation)