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SSM's avatar
SSM
Icon for New Contributor rankNew Contributor
5 years ago

License issue with Quartus Prime Standard Edition under University Program

Dear Help,
I generated the license file for the following:
SW-PE-FIX-UNIV, IP-NIOS/UNIV, SW-MODELSIM/UNIV
# Quartus PRO Edition Fixed for University Program, 1 Seat(s)
# University License NIOS II Soft Processor FPGA IP, 5 Seat(s)
# ModelSim for University Program, 5 Seat(s)

but when I open the Quartus software it says:
"cannot connect to Intel FPGA license file update you may need to contact customer service"
I am using that with the DE0 board,
thank you for the help
SSM

2 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hello

    Welcome to INTEL forum. To narrow down this issue. Can you provide your

    1)full debug/error.log file

    2) Error message screen shot

    3) Quartus version use

    4) Machine OS information

    5) License.dat file

    And for privacy, you can also reply/attach your file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    We do not receive any response from you to the previous reply that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you