Forum Discussion

RainFlash's avatar
RainFlash
Icon for New Contributor rankNew Contributor
1 year ago

Could not query JTAG Instance IDs. Please ensure the FPGA has been configured using the correct .sof

-----INTEL FPGA MONITOR PROGRAM 18.1------ INFO&ERRORS Writing the makefile: C:/surum18icin/makefile cd C:/surum18icin/; make clean make: *** No rule to make target 'clean'. Stop. C:/intelFPGA_...
University Program
FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
1 year ago

Hi RainFlash,


We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.


Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.


We appreciate your patience and understanding, and we are committed to providing you with the best support possible.


Thank you for your understanding.