Can't get Quartus Prime Pro Academic License

Everything I do keeps taking me back to the University Program membership form. I'm already accepted and signed in. This is across browsers and devices. No matter what I do, requesting Prime Pro takes me to membership form, trying to open a support request opens the same membership form, trying to get an FPGA Evaluation IP takes me to the same form. I tried resubmitting another redundant form and did get accepted again and the behavior did not change. I cannot do anything without Quartus Prime Pro license as an Academic with an Agilex card.