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Altera_Forum
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16 years ago

Altera Technical Support for graduate students

I'm a physics graduate student desinging with FPGAs for the first time. I initially began with a Xilinx evaluation board (they are a local company so I figured I'd try them first) but have not been ...
Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
16 years ago

Yes that is true, but I'm pretty good about asking intelligent questions. My problem was that the evaluation board comes with a compact flash card that runs various examples/demos. However, the cf card that I received was for the wrong evaluation board:rolleyes:. It took me 3 weeks to get the correct "access approval" to actually talk to someone to get the problem resolved. No support should make you jump through that many hoops.