Forum Discussion
DWhit11
New Contributor
7 years agoWhy am I getting "clearbox.exe has stopped working" when I run the ALTMULT_COMPLEX Megawizard?
Running both Quartus 18.0 and 18.1 (both lite) on Windows 10 - when I start the wizard clearbox.exe popups up a stopped working. The wizard UI runs through but isn't generating the files correct...
Vicky1
Regular Contributor
7 years agoHi Dave,
It seems that "clearbox.exe" issue is with your specific machine and it might be due to Quartus temporary files so I would suggest you to take backup first & then remove the below suggested files,
Must take backup of all files first & keep it at different place/device
Perform the below steps,
1.Create a backup of following files located at “C:\Users\<user name>”
- quartus2.qreg
- quartus2.ini
- Remove these two files first, and then try re-launching Quartus
2.If the problem still persists please try same with “.altera.quartus” file located in same directory.
please update me , how it works for you.
Thanks,
Vikas