Forum Discussion

Rpol's avatar
Rpol
Icon for New Contributor rankNew Contributor
4 years ago

The legacy license generator no longer works

The legacy license generator no longer works. You get an email with the following message:

There is an issue in generating the license for this provided NIC/Host ID: 
xxxxxxxxxx

Please check your NIC/Host ID and try again. If you still encounter problems, please 
contact our customer support.

(where, xxxxxxxxxx is where my NIC ID goes). There is nothing wrong with my NIC ID, but I keep getting this error.

In the past, I've only received 6 month licenses and it is painful each time I have to renew it. Is there an easier way to get a license that is more than 6 months?

- Rick

3 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hi Sir

    Welcome to INTEL forum. To further understand the issue, could you get the link you use to generate legacy license


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    We have not heard from you and I hope all is well. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.