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jthweatt's avatar
jthweatt
Icon for Occasional Contributor rankOccasional Contributor
6 months ago

Repeat of a Questa License Issue

Questa licenses generated since approximately January 29 (the last date I was able to help a student configure a properly generated license) have contained the following message in place of what I pr...
Installation & Licensing
RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
6 months ago

This issue continues to persist.
I will follow up with the team immediately and push to have this expedited.

Regards,
Richard Tan

CatCooke's avatar
CatCooke
Icon for New Contributor rankNew Contributor
6 months ago

Hi Richard, is there an update on this please? Is there a timeframe for when we can expect it to be fixed? Thanks

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    6 months ago

    Our team is still working on the fix, and at the moment we don’t have a confirmed completion date. Could you please try retrieving the license again in about two days? If the issue is resolved earlier, I will notify you right away.

    Thank you for your patience and understanding.

    Regards,
    Richard Tan