Forum Discussion

TJohn's avatar
TJohn
Icon for New Contributor rankNew Contributor
4 years ago
Solved

access to on-demand training

Before Intel integrated in FPGA support from the Altera website, I was able to submit requests to a FPGA support FAE and download on-demand training courses. When the support was integrated in with ...
  • Nurina's avatar
    Nurina
    4 years ago

    Hi,


    Can you try clear your browser cache? Also try that with a different browser.


    Regards,

    Nurina


Nurina's avatar
Nurina
Icon for Regular Contributor rankRegular Contributor
4 years ago

Hi,


Can you try clear your browser cache? Also try that with a different browser.


Regards,

Nurina


TJohn's avatar
TJohn
Icon for New Contributor rankNew Contributor
4 years ago

Company policy is to install only the 32-bit version of Firefox on all corporate PCs. All PCs used for development are 64-bit, but there are some old 32-bit PCs in the lab used to run compiled test programs or other less demanding tasks. Using a single browser on all PCs simplifies managing them. I normally work in the office these days, but I am working remotely from home today. I tried clicking the link on my home PC running 64-bit Firefox. There was no error, but I did not try running the class, since I have other work to do now. I also tried using Edge, again on my home PC, and got to the "ABOUT THIS COURSE" and "FILES" page without an error. I also got that far on Chrome. So it is a browser specific problem.

  • Nurina's avatar
    Nurina
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Thank you for your feedback, our team is currently looking into the problem and will have it fixed soon.

    I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

    Regards,
    Nurina

    P/S: If you like my comment, feel free to give Kudos. If my comment solved your problem, feel free to accept my comment as solution!