Forum Discussion

SteveNystrom's avatar
SteveNystrom
Icon for New Contributor rankNew Contributor
3 years ago

Quartus Prime Floating License Renewal

Hi,

We (Iowa State University) were using a 50 seat altera license for Quartus Prime. It is now expired and I am having serious issues with your website sending me around in circles. I was able to get into the self licesning portal, however I need 50 floating licenses not just 1 tied to a hardware address. Please end me a link or present a way to contact with a real person. I have a support ticket open for the last 2 weeks, however I have no way to get back to the ticket as the links in the email don't actually go back to the ticket.

Ticket 05502102

Thanks

2 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    We have not heard from you and I hope that my last note clears up this matter and it can now be move forward. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.