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frycoo's avatar
frycoo
Icon for New Contributor rankNew Contributor
6 years ago

Quartus Prime Download problem

Hello, I'd like to download yet another new version of Quartus Prime but it seems to be imposible. After clicking a little downward arrow - nothing happens in case of Quarus Prime 20.2 and Terms ag...
frycoo's avatar
frycoo
Icon for New Contributor rankNew Contributor
6 years ago

Hello All,

thanks for all the responses. I'm running Win7 Pro SP1, Firefox 80.0.1 (64b), Eset Antivirus and I'm working in quite a big company so I'm behind more or less unknown network facilities.
Nevertheless, I've tried completely clean install of Chrome and Edge. I've tried incognito mode also. With no success.
I can't use external network/another internet provider as is would be against security rules.

What I have done was to guess direct download links based on information available on the Internet. I'm not sure if I'm allowed to share those links here.

I really don't understand why all those scripts guarding files that are free to download anyway. As I see, because of those scripts, some of you have to have separate, clean internet browser just to download Quartus. Another, like me, have to go outside company, with a private laptop and a private internet connection... or to guess direct links.

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    6 years ago

    Since you are able to download it with your own personal laptop, I guess you might need to ask your company's IT to help check on this.

    • RichardT_altera's avatar
      RichardT_altera
      Icon for Super Contributor rankSuper Contributor
      6 years ago

      Hi,

      We do not receive any response from you to the previous question/reply/answer that I have provided. Please post a response in the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you with your follow-up questions.

      Best Regards,

      Shyan Yew

      • jigglebizz's avatar
        jigglebizz
        Icon for New Contributor rankNew Contributor
        5 years ago

        I'm also having this problem. I'm on a new ROG win 10 laptop using chrome. I opened the console output in chrome tools to see what's happening. When I click the download link I see:

        common.js:36 Uncaught TypeError: Cannot read property 'trackDownload' of undefined
        at recordOutboundLink (common.js:36)
        at Object.success (common.js:179)
        at i (jquery-3.2.1.min.js:2)
        at Object.fireWith [as resolveWith] (jquery-3.2.1.min.js:2)
        at A (jquery-3.2.1.min.js:4)
        at XMLHttpRequest.<anonymous> (jquery-3.2.1.min.js:4)

        I opened common.js and this is what I found:

        function recordOutboundLink(download_method, platform, url, filesize, user, email, description, version, edition, country) {
        var server = document.location.hostname;
        if (country === undefined) {
        country = "";
        }
        /*
        https://developers.google.com/analytics/devguides/collection/gajs/eventTrackerGuide
        trackEvent():
        - category = download_method, i.e. download, dlm3_manual, dlm3
        - action = platform
        - label = url#user
        - value = filesize (optional but must be positive integer)
        */
        if (filesize <= 0) {
        setTimeout(function(){
        _gat._getTrackerByName()._trackEvent(download_method, platform, url);
        }, 1000);
        } else {
        setTimeout(function(){
        _gat._getTrackerByName()._trackEvent(download_method, platform, url, filesize);
        }, 1000);
        }

        /*
        Implementation of Adobe Analytic Tracking (Targeted Release Date: 12 November 2019)
        > https://hsdes.intel.com/appstore/article/#/1507525791
        */
        var data = {
        direct_file : url,
        version : version,
        edition : edition,
        description: description,
        platform : platform,
        download_method : download_method
        }
        wap_tms.custom.trackDownload(data);

        wap_tms is not declared anywhere....of course everybody who uses this page is going to hit this issue. Have you at least tried to reproduce the issue and confirm if you see it or not?