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frycoo's avatar
frycoo
Icon for New Contributor rankNew Contributor
5 years ago

Quartus Prime Download problem

Hello, I'd like to download yet another new version of Quartus Prime but it seems to be imposible. After clicking a little downward arrow - nothing happens in case of Quarus Prime 20.2 and Terms ag...
RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
5 years ago

I used Chrome and the download does work for Quartus Pro version 20.2.

1. Try using Chrome incognito mode. If it works, disable the extensions temporarily (you could use chrome://extensions/ on the Chrome address bar) and re-enable them one at a time to determine which extension is misbehaving.
2. Clear, enable, and manage cookies in Chrome. (https://support.google.com/chrome/answer/95647?hl=en)
3. Reset Chrome settings to default. (https://support.google.com/chrome/answer/3296214?hl=en&vid=0-398330116934-1501864883878)
4. If the issue persists then there might be an issue with either your company's Internet connection or settings. You may need to consult your company IT.
5. Try to switch the computer.
6. Try to switch off antivirus software that might prevent the download.

ak6dn's avatar
ak6dn
Icon for Regular Contributor rankRegular Contributor
5 years ago

I use FireFox 80.0.1 on both Win7 64b and Win10 1909 64b systems.

I have NoScript, Ghostery, AdBlockPlus, PrivacyBadger extensions all enabled.

My computers are on a home network and have both IPv4 and IPv6 addresses enabled.

I use Xfinity cable internet thru an ASUS access point (in my case wired) at about 300Mbps rate.

I have no problems downloading files from the Intel FPGA download site.

In fact I just downloaded 19.1 full set of files yesterday successfully and will install shortly.

I am using 19.1 because I still want/need CycloneIV support.

So YMMV.