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YRose3's avatar
YRose3
Icon for New Contributor rankNew Contributor
7 years ago

Quartus installation do not end normally

Hello ALL,

Initially, I have successfully installed the Quartus 17.1.2 (304) on a server with Centos 6.10.

As I was told that Quartus is supported from Centos 7 and up, I decided to move to Centos 7.6

After installing the Centos7.6 I tried to install the Quartus (17.1.1, 18.0 and 18.1) but without success.

The installation is stack at the end, and there is no way to run Quartus.

As part of the Quartus installation on the Cento6.10, I had the same experience (stack at the end) but after killing the installation process, I could run Quartus normally.

This is not the case now.

After killing the process after few hours of waiting for the installation to end, I cannot run Quartus.

The server parameters are as follow:

12 X Cores CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz

64G RAM

300G free on hard drive

No antivirus is installed

>free

total used free shared buff/cache available

Mem: 65731936 1586940 28863512 18044 35281484 63456944

Swap: 32964604 0 32964604

One more thing, I tried to install Quartus on a VM (Xeon CPU) with Centos7.6 on it that I got from our IT group and it also did not complete the installation. (I did it to verify that our I7 server is not to blame)

Kindly advise,

8 Replies

  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Hi YRose3,

    May I know the source of the following info?

    'As I was told that Quartus is supported from Centos 7 and up'

    Kindly refer to https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/os-support.html for official supporting OS.

    Besides this, you may try

    1) Disable anti virus and reinstall the software ( including all the devices)

    2) If #1 does not work, try workaround suggested in https://www.intel.com/content/altera-www/global/en_us/index/support/support-resources/knowledge-base/tools/2018/why-does-the-intel--quartus--prime-installer-fail-on-some-linux-.html

    Please let me know if you have any questions.

    Thanks

  • YRose3's avatar
    YRose3
    Icon for New Contributor rankNew Contributor
    7 years ago

    Thanks for your help KYeoh.

    1. The source of the supported OS is an INTEL FAE at INTEL PSG.
    2. From the table if the first link it can be seen that Red Hat 7 is supported. (Centos 7 is the same. I hope)
    3. I tried to do separate installation as was suggested in the second link. The first installation that includes only support of Ariea 10 was successful. the upgrade to 17.1.1 was stuck.
  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Hi YRose3,

    Could you try to install the updates individually like what you did when you install the software?

    Thanks.

  • YRose3's avatar
    YRose3
    Icon for New Contributor rankNew Contributor
    7 years ago

    Yes, I tried that in two ways.

    1. I used the 17.1.2 update with only selecting the upgrade X. (this is not the version that I need)
    2. I used the separate run file for upgrade to 17.1.1 (QuartusProSetup-17.1.1.273-linux.run)

    Both got stuck.

  • KhaiChein_Y_Intel's avatar
    KhaiChein_Y_Intel
    Icon for Regular Contributor rankRegular Contributor
    7 years ago

    Can you install the following updates individually?

    aocl-pro-rte-17.1.1.273-linux.run

    AOCLProSetup-17.1.1.273-linux.run

    DSPBuilderProSetup-17.1.1.273-linux.run

    ModelSimProSetup-17.1.1.273-linux.run

    QuartusProProgrammerSetup-17.1.1.273-linux.run

    etc

    Thanks

  • YRose3's avatar
    YRose3
    Icon for New Contributor rankNew Contributor
    7 years ago

    OK.

    So, that was a good suggestion.

    I think it is 90% OK now.

    1. I can not install the DSPBuilderProSetup-17.1.1.273-linux.run as it complains that I am not in the correct version.
    2. when I check in the "about" of the Quartus, it says that it is version 17.1.0

    thanks

  • YRose3's avatar
    YRose3
    Icon for New Contributor rankNew Contributor
    7 years ago

    Hello KYeoh ,

    OK.

    I reinstalled the 17.1.1 upgrade with success.

    it looks 100% OK now (DSP installed + "about" is 17.1.1)

    Thanks for your help 👍

    Yair