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Altera_Forum's avatar
Altera_Forum
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11 years ago

Quartus II v15.0.0.145 Device Installer fails Cyclone IV install

I downloaded both Quartus v15.0 and the Cyclone IV (web versions) today. I installed Quartus without problems. Next I ran the Device Installer and it fails with the message "Unknown elemen...
Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
11 years ago

Workaround:

1. Put the desired devices (xxx.qdz files) in the same folder as the Quartus setup exe.

2. Uninstall Quartus v15

3. Resinstall Quartus v15

Solution:

Request the patch from Altera Support. I have verified this works and it only takes a minute or two to apply.

FYI Altera Support did indeed work with me despite the original (automated) email about requiring a valid company email address.