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dab123's avatar
dab123
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4 years ago

Quartus 21.1 does not see my Guard ID

Hello, i have a Guard ID Dongle but Quartus 21.1 can't locate my USB dongle. How can i fix it that problem and can i generate the license file?

Do i need a driver for the dongle and if yes where can i download it?

Thanks for your support.

7 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Hi

    Welcome to Intel forum. Per my understanding, Guard ID Dongle support has been removed from Quartus 21. Best way is to re-host the license on NIC ID (Mac Add).


  • dab123's avatar
    dab123
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    4 years ago

    Now i have installed Quartus 20 and the Software Dongle appears. How can i generate the license file at Intel FPGA Self-Service Licensing Center? I wasn't able until now. It is a unused Guard Dongle. Is the license portable to a other computer if my current computer break down?

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Could you provide details for checking

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID(Mac Add) :

    Dongle Guard ID:

    For privacy, reply/attach file in private message.


    • dab123's avatar
      dab123
      Icon for New Contributor rankNew Contributor
      4 years ago

      How can i send you a private message?

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    4 years ago

    Continue support in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you