Forum Discussion

SOtha1's avatar
SOtha1
Icon for New Contributor rankNew Contributor
7 years ago

Please advise process to request a warranty claim from Intel?

Our production encountered component failure as per below details and want to request for claim only, no need FA. This parts is not purchased throught Intel directly but throught customer aprrove Di...
Zawani_M_Intel's avatar
Zawani_M_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago
Hi Siti Nurain, Warranty claim or RMA should go through ERMA if the failure is suspected due to Intel FPGA product. I will suggest you to work with your distributor for ERMA return process. However, you may let us know if you have any concern. -WaniMY-