Forum Discussion
OMG. What did you think?
As there doesn't seem to be any dedicated feedback forum for forum issues anymore, I post here to express my complete dissatisfaction with the new 'solution':
Although the old Altera forums weren't especially fast and user friendly, the new one appears to me as huge quantum leap. Backwards.
It's awfully slow, apparently buggy (messages about Javascript blocking the browser everywhere), pages constantly displaying busy indicators.
Long story short: I consider it completely useless in it's current state. If you want to get rid of your trusty Altera customers, this is a perfect way to do so...
32 Replies
- JCrai
New Contributor
It is day one, I hope they plan to implement some improvements!
I notice you cannot search the forum using google any more, which is a bit drawback. The search functionality on the previous site wasnt great so 90% of the time I was using google with site:alteraforum.com but now I get a single page of results.... searching in the new forum only shows the titles where showing at least the start of the issue would be useful. More filter options etc would be great.
- Daixiwen
Occasional Contributor
I did a performance analysis on this forum topic with Firefox and it looks like there is a lot of room for improvement... 79 requests for a single page, over 2MB of javascript.
This was with tracking disabled. The forum also uses Adobe Audience Manager, Doubleclick, Google Analytics and Oracle Eloqua, and this probably doesn't help with performance.
- corestar
Contributor
What a disaster! The Altera forums were extremely useful and Intel has made a mess of things. Others have mentioned how slow they are.
- The migration procedure Intel sent me a few weeks ago did not work. Had to create a new account.
- Instead of conveniently showing the latest posts and clearly showing which ones I have not read, it now shows "Top Posts" and I have to switch it to Latest each time. Apparently, Intel decided a topic "HW Multiplier" from 2004 is a TOP post. Or how about "Download Quartus ii 9.1 SP 2 Web Edition" from 2012. I'm sure we were all at the edge of our seats waiting for answers to those ones.
- Instead of showing page numbers at the bottom, it now has a horrid "View More".
- I have to type in a stupid little box like this one.
- For even short posts, you have to hit "Show More"
- MaryT_Intel
Occasional Contributor
Hello @corestar , We appreciate your feedback. We do have a link on the home page now for Website feedback or to report a problem: https://www.intel.com/content/www/us/en/forms/corporate/webmaster-contact-us.html
We are consolidating all of Intel's communities onto a new platform and as you have noticed, we have some bumps to still work out. I apologize for the inconvenience. We have a team of developers making updates and we will continue to refine and make enhancements to the site.
Addressing the Search issues is taking time but a high priority so we've got that and a bunch of other enhancements coming. Thanks for alerting us to issues and for your patience as we try to smooth this out.
Kind regards,
Mary T.
Community Manager
- Tricky
Occasional Contributor
It does appear to be trying to be a Stack Overflow copy.
I notice all the sub forums have dissapeared, and all sub-categories just merged into one. What a mess.
- JCrai
New Contributor
I agree that current state of the forum is not up to scratch.
After the altera documentation the forum was the most invaluable resource available for problems that didnt require a SR. The community is going to suffer without some serious improvements.
The problems with the forum are compounded when you run into stupid issues like the text editor in the reply window not showing text as highlighted when you select it!!! (using firefox 61.0.1 (64-bit) on w7 64bit)
Other improvements I can see
1. the enter code window could have line numbers, when its posted line numbers are added but why not have them in enter code window.
2. everything @corestar said!!!
- jrrguzman
Occasional Contributor
As per today the forum is unusable. There is no other way to put it.
- mfro
Occasional Contributor
I wouldn't complain if it was just missing functionality.
For me, it's mainly about stability. I don't know what other's experience is, but for me, basically every second click hangs my browser (latest Firefox with no problems elsewhere).
- Daixiwen
Occasional Contributor
Same here. I tried several browsers and all have the same problem. Internet Explorer/Edge just hangs, Firefox lets know a script is hanging.
I don't like the new "functionality" either. No sub forums, no read/unread indication, no list of all the messages since the last time we logged in... I hope all of this will improve soon
- josyb
New Contributor
The Altera forum was not broken., , perhaps not perfect,
Why could Intel not just have changed the name and kept it like it was.
What we have now is unacceptable.